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SFR explains the major outage and gives a gift to subscribers

SFR explains the major outage and gives a gift to subscribers

Major network problem at SFR. Altice's operator suffered an outage yesterday, an incident "beyond its control," the operator assured, while the network returned to normal operation in the evening. The entire French territory was affected, randomly impacting SFR and RED mobile subscribers.

SFR provided further information this evening, explaining that a technical incident "on a core network service platform impacted the SFR mobile network." Technicians remain on alert to "ensure optimal quality of service on the networks."

To win back the good graces of users affected by this unprecedented outage, SFR also announced that all mobile subscribers will automatically be offered 100GB of data in the coming days. No action on their part will be necessary. The operator, in the midst of a seduction operation before a probable sale, also apologizes for the inconvenience.

Source: Altice

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