In recent years, smartphones have taken a considerable place in the storage of our personal data, to the point of replacing the traditional computer.
Apple being known for offering "all-in-one" solutions, the American firm has logically offered its own storage solution, iCloud, all iPhone, iPad, and Mac owners.
On its website, Apple even claims to be able to recover files deleted from iCloud Drive and apps within the last 30 days. But while the promise had been kept until now for users of the service, a new legal case raises serious questions about the viability of it...
2 terabytes of data lost by Apple
According to the latest information from the Washington Post on Sunday, April 20, Apple has reportedly been sued since January in the U.S. District Court for the Northern District of California for losing data.
Michael Mathews, a Minnesota user of this storage service, accuses the company of losing 2 terabytes of data after his iPhone was stolen. In addition to requesting access to his data, the man is also seeking $5 million in damages.
While the volume of data and the compensation may seem impressive, the user justifies his claim by claiming to have lost his entire "digital life", but also those of his loved ones...
Too advanced protection for users?
In recent years, Apple has sought to present itself as a model when it comes to user data security. On the page presenting its iCloud storage service, the company claims to secure and encrypt data end-to-end. This highly advanced protection allows only users logged into their Apple account and devices to recover their data.
In addition, Apple offers its users the option of using a recovery key, particularly in cases where the Apple account is inaccessible. This key The recovery key, consisting of 28 digits, is unique and must be stored in a safe place.
Unfortunately, in this case, the person who stole Michael Mathews' iPhone seems to have found a way to use it as they wish...
An "indefensible" procedure for Apple
While the iCloud account recovery key was created precisely to facilitate the recovery of user data, it seems to have been used by the pickpocket who stole Michael Mathews' iPhone in Scottsdale, Arizona.
Although plaintiff's attorney, Jon Breyer, said that Apple's position was "indefensible", the court's decision is not expected for six to eight months...
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