While Manychat is still relatively unknown to the general public in France, this startup could well make a lot of noise in the coming months. Indeed, Manychat Inc. has raised $140 million to boost its chatbots with artificial intelligence.
A response to the danger posed by OpenAI
Launched in 2015, Manychat is an automation platform that allows you to create chatbots for Messenger, Instagram, WhatsApp, and even via SMS. Present in the automated messaging niche well before OpenAI, this round of funding led by Summit Partners is a sign that Manychat has not yet said its last word.
Although Manychat has already convinced more than a million users, the arrival of artificial intelligence among the general public has completely reshuffled the cards for this start-up. By adding AI to its chatbots, the organization could regain the upper hand against this new competition.
Among Manychat's customers, there is no doubt that Nike, the New York Times, and Yahoo will soon be using these new features.
Growing needs among users... and businesses!
Since its launch, Manychat has continued to follow the evolution of instant messaging and social networks, to the point of becoming one of Meta's emblematic partners. To this end, the platform has continued to invest in R&D, even though it had only raised $23 million until now.
Manychat CEO and founder Mike Yan also emphasized how this desire to innovate was still in the company's DNA. Thanks to this new fundraising, Manychat should have all the cards in hand to extend this effort and position itself at the forefront of its competitors.
Thanks to the democratization of APIs in recent years, whether with historical players like Facebook or emerging messaging services like Telegram, Manychat wants to strengthen its presence on all fronts.
And if the uses of instant messaging multiply, according to Liz Miller of Constellation Research Inc., brands will have no other choice but to ensure their presence on these conversational platforms.
A balance still fragile for the company
Even if the founder of Manychat wants to be reassuring about the profitability of the company, until Although it is possible to state that the break-even point has now been reached, the future of the start-up remains very uncertain.
While this round of funding proves to be a success for Manychat, which we can only congratulate in the face of giants like OpenAI or Google Gemini, the company remains discreet about the identity of the other investors.
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