With the risk of being overtaken by their competitors, companies of all sizes are always looking for ways to manage their customer relationships, optimize their sales processes and improve their customer service. Salesforce, the world leader in CRM, offers a solution adapted to the needs of growing companies: Starter Suite.
Starter Suite is a complete CRM suite that brings together essential marketing, sales management and customer service tools. Designed and engineered to be easy to use and configure, this solution allows businesses to get started quickly and gain efficiency from day one.
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Starter Suite Key Features
Starter Suite offers a comprehensive range of features to meet the needs of growing businesses. On the marketing side, it offers customizable email templates, with a preview before sending to control the message and formatting, but also dynamic lists to target audiences according to their behavior.
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For sales management, Starter Suite offers the possibility to customize its home page in order to consult key information and urgent tasks at a glance. The solution also offers integrated management of sales stages so as not to forget to follow up, insights on sales with ready-to-use reports. To simplify transactions, the Salesforce solution also integrates a payment portal section allowing the customer to pay online by following a link.
The customer service is not left out with features such as Case Management offering a 360-degree view of customer requests that can be linked to an internal information base, in order to best support the request. Another important feature is the automatic escalation of requests for fast and optimized problem resolution.
Why Choose Starter Suite?
Starter Suite stands out for its ease of use, and Salesforce adds its own personal touch with the integration of numerous tips to support businesses on a daily basis. It is a complete solution that offers a unified view of customer interactions, facilitating collaboration between teams and process optimization.
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Scalability is another major asset of Starter Suite. As the company grows, the solution also evolves, allowing you to easily switch to Pro Suite and benefit from more advanced features.
Finally, with a price of only 25 euros per user per month, Starter Suite offers excellent value for money.
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