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Google apologizes for broken chromecasts, but still do not repair them

Google apologizes for broken chromecasts, but still do not repair them

New episode in the case of the currently broken Chromecast. Google has started sending emails to users of its small casting device to apologize for an issue that prevents some Chromecasts from being used correctly. "We are contacting you due to a disruption affecting Chromecast (2nd generation) and Chromecast Audio devices. We apologize for this problem and understand your frustration. We are working to deploy a solution as quickly as possible and will share updates. Updates and advice are available on the Nest Community page. We appreciate your patience while we resolve this issue," the company wrote in an email titled "Important information about your Chromecast." The message appears to have been sent to English-speaking users. We have not received any communication from Google regarding this issue.

Second-generation Chromecasts and Chromecast Audio have started to stop working over the weekend. They display the message "Device not validated" as soon as a user tries to stream content. The Mountain View company quickly acknowledged the existence of a problem, dismissing the risk of seeing this aging range abandoned. A Google Nest community manager indicated yesterday that the team had "identified the cause of the problem" and was working on a solution. Unfortunately, the fix is slow to come. reach owners of older Chromecasts who must be patient or show ingenuity.

Faced with this failure, Chromecast owners use the D system

Google does not publicly mention the exact cause of the problem, but it is more than problematic that it is linked to the expiration of the certificate integrated into the Chromecast. Indeed, this certificate no longer appears to be valid since March 9, 2025 and no longer allows Chromecasts to connect to the Internet. Several of our readers have also confirmed to us that it was possible to use your Chromecast by configuring your smartphone to a date before March 9. Other temporary solutions, more or less simple to run, appear on the web for users who don't want to wait for Google's fix.

Google apologizes for broken chromecasts, but still do not repair them

Remember that the American company advises against resetting your Chromecast to factory settings. While the Californian company is done with this range of devices and is now focusing on the Google TV Streamer, this frustrating episode for users tarnishes the brand's image with regard to its older products. It could encourage some users to consider alternatives like Amazon's Fire TV Stick or Apple TV.

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