In just two years, generative artificial intelligence such as ChatGPT, Claude, and Gemini have established themselves as essential tools in our daily lives. Whether it's planning our trips, analyzing our careers, or helping us write a stubborn project, voice assistants have become veritable digital Swiss Army knives, capable of boosting our productivity. as much as to entertain us. Unsurprisingly, they are also making their mark in the health sector. According to a survey conducted by FLASHS for Galeon, 34% of French people have already asked medical questions to an AI, and among them, 60% have followed the recommendations provided.
AI to replace doctors?
In a context of rapid technological advancement, and while residents are faced with With doctor shortages across the country, AI is emerging as a fast, and above all, free, alternative in the healthcare sector. Younger generations are particularly receptive: 56% of 18-24 year-olds trust AI-generated answers, compared to only 33% of those over 65.
Unsurprisingly, the main obstacle remains the risk of medical errors. According to the study, a diagnostic error would be more tolerated when it comes from a doctor (20%) than from AI (9%). On the other hand, the use of artificial intelligence is perceived as very positive when a human doctor is in charge. While Doctolib's initiatives regarding AI have raised many questions, nearly half of French people (49%) find it reassuring that their doctor uses artificial intelligence to refine a diagnosis or recommend a treatment. This trust, however, is conditioned by the practitioner's transparency: 80% consider it important to be informed when their care involves AI.
Being operated on by AI: yes, but...
The study also reveals that 30% of French people would be ready to undergo surgery entirely controlled by AI without human intervention. Men are twice as confident as women on this question (40% versus 21%). This support for automation reflects a pragmatic view of technological progress, but it remains limited to certain less complex operations. There is no question of undergoing a risky intervention without human supervision. However, here again, the reluctance towards machines could only be temporary: more than half of those surveyed (53%) believe that AI will one day surpass human expertise in certain medical fields, such as data analysis, anomaly detection or even treatment research.
Complement rather than replace
The emergence of AI in the healthcare sector raises a fundamental question: to what extent Can we automate care without dehumanizing the doctor-patient relationship? For the most vulnerable populations in particular (seniors, children, etc.), interaction remains one of the pillars of effective care.The FLASHS study for Galeon highlights a paradox: while the French see AI as a promising tool for improving their health, they want its use to remain strictly regulated, particularly with regard to the issue of personal data.
0 Comments