Surfshark is a fast, secure, and inexpensive VPN. However, you can cancel your subscription very easily if you wish, with the option of getting a refund. We'll tell you how.
Surfshark is one of the most popular VPNs in 2025 thanks to its performance, reliability, and affordability compared to the competition. Despite its many advantages, several reasons may lead you to cancel your Surfshark subscription.
You may have subscribed for a one-off need or to try the app for free for a few days. You can test the VPN for free for 30 days thanks to a money-back guarantee if you are not satisfied. We'll explain all this a little further on.
How to cancel your Surfshark subscription?
You can cancel your Surfshark subscription in several ways. The method you choose will depend on the channel you subscribed through: from the provider's website, from the Google Play Store, or from the Apple App Store.
Cancel your Surfshark subscription: the standard method
Most users subscribe directly from the Surfshark website. If this is your case, here's how to cancel your subscription.
- Go to the Surfshark account management platform
- Log in with your username and password
- At the top right, click on My account ==) Subscription once logged into your account
- In the Payment tab, click on Manage subscription
- Surfshark considers that you wish to cancel your subscription. On the screen that opens, select a reason from those offered. E.g.: I want to renew manually. Click Submit and continue the process to the end.
Regardless of the reason chosen, this procedure will stop the automatic renewal of your Surfshark subscription. If you have already exceeded the 30-day money-back guarantee period, you will be forced to use up the remaining number of months of your subscription. In other words, the cancellation will only be effective at the end of the subscription.
Cancelling Surfshark Subscription from the Play Store (Android)
If you subscribed to Surfshark through the Play Store on your Android smartphone, you will need to use this channel to cancel the subscription. Here's how to do it:
- Go to the Google Play Store and log in with the Gmail address you used to sign up for Surfshark
- Tap your profile icon/picture in the top right corner
- Go to the Payments & Subscriptions section and then to Subscriptions
- Surfshark should appear in the list. Select it and tap Cancel Subscription
- Validate
How to cancel Surfshark subscription on iPhone or iPad
- From your Apple device, go to Settings
- Tap your name/profile icon
- Go to the Subscriptions
- Select Surfshark from the list
- Then tap Cancel Subscription and confirm
From a MAC
If you're using macOS to cancel your subscription, the process is virtually the same, but you'll need to go through the App Store.
- Open the App Store on your Mac and make sure you're logged in with the correct account
- Click your name/profile icon
- Go to Account Settings
- Click on Subscriptions then on Manage
- Then, click on the Edit link next to Surfshark
- Finally, click on Cancel Subscription.
How to get a refund from Surfshark
As mentioned above, you can get a full refund from Surfshark under certain conditions. You must have canceled the subscription within a maximum of 30 days from the subscription date.
If you are within this timeframe, contact Surfshark support to request a refund. You can do this by email at [emailprotected] or opt for an even faster method: chat directly with an agent via live chat.
To access live chat, you must go through the Help Center page, which is available at this address. At the very bottom, click on Chat With Us to chat with an agent. Note that for now, this support is only in English.
The refund process for Play Store and App Store subscribers
Surfshark only manages subscriptions made through its website. If you've used the Play Store, the App Store, or even the Amazon App Store on FireOS devices,
Each of these platforms has its own refund policy. At Google, for example, it is possible to obtain a refund quite easily for a payment made less than 48 hours ago.
Full features of Surfshark VPN.
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